Stay cool, without the hassle
A broken or underperforming air conditioner is the last thing you need on a hot day. Our qualified engineers find the cause, give you a clear price before they start and fix it properly, from a unit that will not cool to a full new system installation.
Trusted for home comfort. Ready for the big jobs too.
Home Utility is a family-run team that London homeowners and landlords call on for plumbing, heating, electrical and air conditioning work. Our engineers handle a quick service and a full multi-room installation alike. We work cleanly, explain the problem in plain English and fix it right the first time.
What We Install, Service & Repair
Air Conditioning Installation for Homes and Businesses
The right system makes a real difference to comfort and running costs. We help you choose the right size and type for your space, then install it neatly with as little disruption as possible, from a single wall-mounted unit in a bedroom to a multi-room system across the whole property.
Every installation is tested and commissioned before handover, and we show you how to get the best from your new system.
Popular jobs
What’s included
- Free site visit and advice on the right system and size
- Supply and fitting of indoor and outdoor units
- Refrigerant pipework, electrical connections and condensate drainage
- Neat finishing, with pipework and trunking tidied away
- Full testing and commissioning before handover
- Walk-through of the controls and remote, plus guidance on filter care
Air Conditioning Servicing and Cleaning
Air conditioning works hardest when it is looked after. Dirty filters, blocked drains and low refrigerant make a unit work harder, cool less and cost more to run. A regular service keeps it efficient, helps prevent breakdowns and keeps the air in your home or workplace cleaner.
We service all major makes and models, and can set up a regular maintenance plan so you do not have to remember.
Signs it needs a service
What’s included
- Cleaning or replacement of filters
- Cleaning of indoor unit coils and fans
- Check of the outdoor unit, fan and coil
- Condensate drain check and clearing
- Refrigerant pressure and performance check
- Electrical connections and controls check
- Written service record, useful for landlords and businesses
Air Conditioning Repairs and Refrigerant Re-gas
If your air conditioner has stopped working, is not cooling properly or is leaking, we diagnose the fault, explain it clearly and give you a price before any repair starts. Where a unit is low on refrigerant, we find and fix the leak rather than simply topping it up.
If a repair is not worthwhile, we will tell you honestly and talk through your options.
Common problems
What’s included
- Fault finding and diagnosis on all major brands
- Refrigerant leak detection and repair
- Refrigerant re-gas by F-Gas certified engineers confirm certification
- Fan, PCB, sensor, capacitor and compressor repairs
- Condensate pump and drain repairs
- Replacement of faulty remotes and controls
- Testing and a check of performance after the repair
Air con down in a heatwave? Call now.
Hot weather is no time to be without cooling, especially for children, older people, anyone unwell or a business with customers. Call our breakdown line and we will get an engineer to you as fast as we can. Confirm whether AC breakdown cover is 24/7 or set the hours
Call Breakdown Line 020 3831 5999Why London Homeowners and Businesses Choose Us
Qualified and insured
Our engineers are fully qualified and insured. Add F-Gas registration and any manufacturer accreditations, e.g. REFCOM / Daikin / Mitsubishi, if applicable
Clear, upfront pricing
You know the price before we start. For installations, you get a written quote after a free site visit.
Fast breakdown response
Cooling problems will not wait. We aim to get to you quickly and always give an estimated arrival time. Confirm hours
Clean, tidy work
We protect your floors and walls, work cleanly and tidy up when we finish.
Workmanship guaranteed
If anything is not right, we will put it right. Our work is covered by our workmanship guarantee add duration, e.g. 12 months
Ready when you are.
Call 020 3831 5999From First Call to Cool Comfort
Call, WhatsApp or fill in the form. Tell us what is happening, the make of your unit if you know it, and where you are.
We confirm a time and give you an estimated arrival time.
Our engineer finds the cause or surveys the room and gives you a clear price before starting. Installations get a written quote.
With your go-ahead we carry out the work, protecting your home as we go.
We test cooling performance and drainage, tidy up and explain what we did.
Air Conditioning Must Meet the Rules, and We Make Sure It Does
Air conditioning systems contain fluorinated refrigerant gases, which are controlled under the UK F-Gas Regulations. Anyone installing, servicing, leak-checking or recovering these gases must be properly certified. Our engineers hold the required certification and handle refrigerant safely, so it is not released into the environment. Confirm certification and add registration number
New installations must also meet the electrical and energy efficiency requirements of the Building Regulations, and the electrical work must be done safely and tested. We will explain what applies to your job at the quote stage.
If you live in a flat, a leasehold property, a listed building or a conservation area, you may need permission from your freeholder, managing agent or local council before an outdoor unit is fitted. Noise from outdoor units can also affect neighbours. We will advise on sensible positioning and tell you if permission may be needed.
If you run a business or a large building, systems above a certain size may need regular energy inspections. We can advise and give you a record of all servicing for your files.
Our Work
Home Split System Installation
Single-room unit fitted neatly and commissioned.
Multi-Room Installation
Several rooms cooled from one outdoor unit.
Repair and Re-gas
Leak found and fixed, system recharged and tested.
Questions, answered
Do you install air conditioning in London?
Yes, across all London boroughs. We install single-room and multi-room systems for homes, offices and small businesses.
How quickly can you respond to a breakdown?
We aim to respond as quickly as possible, depending on your location and demand, and we will always give you an estimated arrival time when you call. If you can guarantee it, add: typically within X hours
What air conditioning services do you provide?
Installation, servicing and cleaning, fault diagnosis and repair, refrigerant leak detection and re-gas, and regular maintenance plans.
How much does air conditioning cost?
We give transparent, upfront pricing. Servicing and standard repairs can often be quoted over the phone. For installations, we visit first and provide a written quote. Optional: add “from” prices
How often should I service my air conditioner?
We recommend at least once a year, ideally before summer. Units that run all year, or in dusty or commercial settings, may need servicing more often.
Why is my air conditioner not cooling?
The most common causes are blocked filters, low refrigerant, a frozen coil or a faulty fan or sensor. Switch it off, check the filters and call us if the problem continues. Do not keep running a unit that is iced up.
Why is my air conditioner leaking water?
Usually a blocked condensate drain, a dirty filter or a faulty pump. We clear the drain, find the cause and make sure it does not come back.
Do you re-gas air conditioning units?
Yes. Our F-Gas certified engineers find and repair any leak first, then recharge the system to the right level. Confirm certification
How long does an installation take?
A single split system usually takes a day or less. Multi-room or more complex installs take longer, and we confirm the time at the quote stage.
Do you guarantee your work?
Yes. If anything is not right, we will put it right at no extra cost. This is in addition to your statutory consumer rights.
Which areas do you cover?
All London boroughs, including central, north, south, east and west London.
How do I book?
Call 020 3831 5999, WhatsApp 07983 511772, email info@homeutility.co.uk or use the form below. For breakdowns, call directly for the fastest response.
Book your air conditioning visit
Tell us what’s wrong and we’ll arrange a visit, find the fault and give you a clear written quote. You’re under no obligation to go ahead.
Phone 020 3831 5999
WhatsApp 07983 511772
Emergency line open 24/7
Office hours Monday to Friday 8am to 6pm, Saturday 9am to 4pm